1. How will I receive my gift card code or subscription details?
Once your payment is successfully processed via Bikash, your gift card code or subscription information will appear on your Order Details page within 30 minutes.
2. What if I don't see my gift card code or subscription details within 30 minutes?
If your order details aren't visible within 30 minutes, please immediately contact our support team via or , and we'll resolve the issue promptly.
3. Can I cancel or request a refund after purchase?
No. Because all our products are digital and delivered instantly, all sales are final. We do not offer refunds, cancellations, or returns after the order is processed.
4. Is payment via other methods available besides bKash?
No, currently, bKash is the only payment method we support for fast and secure transactions.
5. What should I do if I provided incorrect account details?
If you entered incorrect information or suspect unauthorized activity on your account, please notify us immediately via or , and we'll assist you in securing your account.
6. Where can I view or manage my past orders and subscription details?
You can manage and review your past orders and subscriptions anytime by visiting the Order Details page.
7. How do you handle my personal information?
We securely store your personal data only for processing orders and providing customer support. Your data is never sold or unnecessarily shared. See our detailed Privacy Policy for more information.
8. How can I receive regular updates or promotions?
You can follow us on to stay updated on our latest news, products, and promotions.